How is the return process?
Please note that all returns must be made within 30 days of your original purchase to be eligible for a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it and must also be in the original packaging.
Several types of goods are exempt from being returned. We do not accept products that are perishable, intimate or sanitary goods, and sale items.
Upon receipt of your return, email us your order #number, full name, and reason for return at firstname.lastname@example.org please also attach a picture of the outer packaging containing your tracking number, and we will send you an email to notify you of the status of your refund.
The shipping fee will be borne by the customer.